Participants begin each chat in "Audio-only" mode, where the user and Gem, the AI representative, engage in a back-and-forth audible conversation. The user has the option to switch to "Text-mode" if they are in a noisy environment or around other people. Notably, when users remain in audio mode, the amount of feedback increases by a factor of 4x!

Automate light AI-led product demos to get your prospects excited about using your products. By leveraging AI to facilitate a brief discovery process, the product demo is tailored to the participant's specific situation. The conversation transcript is saved and analyzed in ChatGems, with key information being pushed to your CRM.

Optionally attach gift cards to dramatically increase participation. This process is entirely managed within ChatGems, eliminating the need for manual follow-ups or integrating workflows. With AI handling the conversation and data collection, you save on overhead costs, allowing you to pass on these savings to participants.